Privay Policy

This Privacy Policy describes how tradieschoice.com.au (the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from us.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

Device Information

We automatically collect certain information about your device when you access our Site, including your web browser version, IP address, time zone, and how you interact with the Site. We use this information to load the Site accurately and to perform analytics on Site usage to optimise our Site. This information is collected via cookies, log files, and similar tracking technologies.

Order Information

When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We use this information to fulfil your order, process payments, arrange shipping, send invoices and order confirmations, communicate with you, and screen orders for potential fraud. This information is shared with our payment processors Stripe and PayPal to complete your transaction.

Customer Support Information

If you contact us for support, we may collect additional information necessary to resolve your enquiry, such as your order details or correspondence history.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us operate our Site, process transactions, and fulfil orders. These include:

  • Payment processors (Stripe, PayPal) to handle transaction processing.
  • Shipping and logistics providers to fulfil and deliver your orders.
  • Analytics providers (such as Google Analytics) to help us understand how visitors use our Site.
  • Advertising partners (such as Meta) to deliver relevant advertising.

We may also disclose your Personal Information where required by law, court order, or other legal process, or where necessary to protect our rights.

Where we share your information with international service providers, we take reasonable steps to ensure your Personal Information is handled in accordance with applicable privacy laws.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We work with advertising partners including Google and Meta (Facebook/Instagram) for this purpose.

You can opt out of targeted advertising through the following links:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, fulfilling and shipping your order, and keeping you informed about new products, services, and offers where you have consented to receive such communications.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right to request erasure, please see the “Your Rights” section below.

International Customers

We ship to certain countries outside Australia. If you are located outside Australia, please be aware that your Personal Information may be transferred to, stored, and processed in Australia or in other countries where our service providers operate. By placing an order with us, you consent to this transfer. We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy regardless of where it is processed.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Request access to the Personal Information we hold about you.
  • Request correction of any inaccurate or out-of-date Personal Information.
  • Request deletion of your Personal Information, subject to certain legal obligations.
  • Opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the details below.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience, remember your preferences, keep your shopping cart intact, and understand how visitors use our Site.

We use the following categories of cookies:

  • Essential cookies – Required for the Site to function, including maintaining your shopping cart and enabling secure checkout.
  • Functional cookies – Remember your preferences and settings to improve your experience.
  • Analytics cookies – Help us understand how visitors interact with our Site so we can improve it. We use Google Analytics for this purpose.
  • Advertising cookies – Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. We use Google and Meta advertising tools for this purpose.

Most browsers automatically accept cookies. You can choose to block or delete cookies through your browser settings, usually found under “Tools” or “Preferences”. Please note that disabling cookies may affect your ability to use certain features of our Site, such as the shopping cart.

For more information about managing cookies, visit www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at admin@tradies-choice.com.au or by mail at:

JML International Pty Ltd
Unit 6, 50-54 Howleys Road
Notting Hill VIC 3168
Australia

Last updated: 14 May 2026